Important information:
Contact info:
Office address: 578 Main St., B1 Malden, MA 02148
**Take the elevator to the ground floor and turn right. Go all the way towards the glass exit doors and we are the last door on the left before the exit**
info@thebalc.com
Phone: 617-237-0727
Fax: 617-801-8064
www.thebalc.com
www.facebook.com/BostonAreaLactation
Payment information:
Venmo: @TheBALC (https://venmo.com/TheBALC)
Paypal: https://paypal.me/NSBS?locale.x=en_US
Numbers for Insurance:
Kira Kim IBCLC:
IBLCE Number: L-119268
NPI: 1215301106
Tax IDs: Available upon request. Please email.
What is an IBCLC?
What are your prices?
We fully believe in transparency in pricing. Please note that all of our consults include one week of follow up via the patient portal.
All fees are due upfront.
Initial Office Visit: $325
Follow Up Office Visit: $275
Virtual Prenatal Consults $275
Email Consults- $150
Initial Home Visit: $375
Follow up Home Visit: $325
Bottle Consults: $275
Flange Fitting: $50
Additional weeks of email/portal support: $25/week
You can read about our different services here.
Breakdown of pricing:
Initial visits are 1.5 hours. Follow ups are roughly 1 hour. Prenatal and virtual consults are usually 1 hour and 1.5 hours respectively. Email consults can take several hours depending on the complexity. Consults also include 2 weeks on support via patient portal.
If requested, we write and fax a full one page report for your pediatrician and/or collaborating care providers. We also send your superbill to you so you can file for reimbursement via patient portal
Many visits also include supplies such as nipple shields, medihoney for abrasions, feeding tubes and syringes. These are included in the cost of your consult.
What you are really paying for though is expertise and individualized care, which is invaluable.
How do I choose a home visit?
Home visits are reserved for families on the North Shore, in Somerville/Medford and families within 20 minutes of Malden that have transportation or mobility challenges. Please note that you might have to wait for a home visit, as we can only set aside one day weekly to be on the road.
If you are outside of our service range and require a home visit, please send us an email and we will find someone for you!
Do you take insurance?
Private practice IBCLCs are unable to contract directly with insurance outside of Aetna. However, we currently help our clients by providing them an itemized superbill that they can sumbit to their insurance for reimbursement. Blue Cross Blue Shield of MA has the best reimbursement rate and record, followed by Allways, Harvard Pilgrim, and Tufts. Cigna is hit or miss. United Healthcare is notoriously difficult to get reimbursed for. We include a specific letter for UHC when sending forms to help your chances, but we have not had much success across the board with UHC. Masshealth will not currently reimburse for services. We have had some success getting Aetna clients reimbursed.
I am interested in mixed feeding (human milk and formula), exclusively pumping, or weaning completely and moving to formula. Can you help me?
Absolutely! Leave the judgement to the facebook parents groups! We are here to support you in your journey, whatever that looks like! Our practice motto is “Feed the baby. Keep your sanity.”
What products do you recommend?
There are so many products on the market, but these are the ones that I tend to recommend most often. During consults I give baby specific recommendations depending on baby’s age, current difficulties and parents needs.
There are also products that I do not recommend. You can find them on the same list.
Still not sure if you want to book? Read our reviews on google to see what people have said!