Important information:

Contact info:

Office address: 578 Main St., B1 Malden, MA 02148

**Take the elevator to the ground floor and turn right.  Go all the way towards the glass exit doors and we are the last door on the left before the exit**
Phone: 617-237-0727
Fax: 617-801-8064

Payment information:

Venmo: @TheBALC (


Numbers for Insurance:
Kira Kim IBCLC:

IBLCE Number: L-119268
NPI: 1215301106

Tax IDs: Available upon request. Please email. 

What is an IBCLC?

An IBCLC is an International Board Certified Lactation Consultant.  The leading experts in clinical-level lactation care, the IBCLC is the highest level lactation credential in the field.  We are healthcare providers working a variety of different settings to support families in their desire to feed human milk to their infants and children.  You can also find us in public health, governmental, and political settings working on policies around lactation.
With 14 college level courses, 95 hours of lactation specific education, and between 500-1000 clinical hours of experience needed to sit the 4 hour, 175 question exam, the IBCLC has the most rigorous and comprehensive background in the field. 

What are your prices?

We fully believe in transparency in pricing.  Please note that all of our consults include one week of follow up via the patient portal. 

All fees are due upfront. 

Initial Office Visit: $325 
Follow Up Office Visit: $275

Virtual Prenatal Consults $275
Email Consults- $150

Initial Home Visit: $375
Follow up Home Visit: $325

Bottle Consults: $275

Flange Fitting: $50

Additional weeks of email/portal support: $25/week

You can read about our different services here.

Breakdown of pricing:
Initial visits are 1.5 hours.  Follow ups are roughly 1 hour.  Prenatal and virtual consults are usually 1 hour and 1.5 hours respectively.  Email consults can take several hours depending on the complexity.  Consults also include 2 weeks on support via patient portal.

If requested, we write and fax a full one page report for your pediatrician and/or collaborating care providers. We also send your superbill to you so you can file for reimbursement via patient portal

Many visits also include supplies such as nipple shields, medihoney for abrasions, feeding tubes and syringes.  These are included in the cost of your consult.  

What you are really paying for though is expertise and individualized care, which is invaluable.

How do I choose a home visit?

Home visits are reserved for families on the North Shore, in Somerville/Medford and families within 20 minutes of Malden that have transportation or mobility challenges.  Please note that you might have to wait for a home visit, as we can only set aside one day weekly to be on the road.  

 If you are outside of our service range and require a home visit, please send us an email and we will find someone for you!

Do you take insurance?

Private practice IBCLCs are unable to contract directly with insurance outside of Aetna.  However, we currently help our clients by providing them an itemized superbill that they can sumbit to their insurance for reimbursement.  Blue Cross Blue Shield of MA has the best reimbursement rate and record, followed by Allways, Harvard Pilgrim, and Tufts.  Cigna is hit or miss. United Healthcare is notoriously difficult to get reimbursed for.  We include a specific letter for UHC when sending forms to help your chances, but we have not had much success across the board with UHC.  Masshealth will not currently reimburse for services.  We have had some success getting Aetna clients reimbursed.

I am interested in mixed feeding (human milk and formula), exclusively pumping, or weaning completely and moving to formula. Can you help me?

Absolutely!  Leave the judgement to the facebook parents groups!  We are here to support you in your journey, whatever that looks like! Our practice motto is “Feed the baby. Keep your sanity.”

What products do you recommend?

There are so many products on the market, but these are the ones that I tend to recommend most often.  During consults I give baby specific recommendations depending on baby’s age, current difficulties and parents needs.  


There are also products that I do not recommend.  You can find them on the same list.

5 Stars on Google!

Still not sure if you want to book? Read our reviews on google to see what people have said! 

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